We are a perfect match for your Unified Communication

Increase your sales through improved accessibility

aurenz GmbH- Your reliable specialist for UC analyses and accounting. For over 40 years, we have been working together with renowned sales partners worldwide. aurenz GmbH offers software solutions for analysing the accessibility in the company in order to optimize corporate communication. With over 35,000 Unified Communications installations, you can rely on excellent service and smooth installations. Uncomplicated and quickly integrated at all times, aurenz-solutions, offer you another useful added value for your UC system.

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Our products

UC Analytics

Statistics on accessibility and resource utilization. Agent login-logout reports. Monitoring and management via a supervisor board.

AlwinPro UC

Call accounting, fraud detection and mobile bill import.

AlwinPro Care

Billing and controlling of patient entertainment in the health care sector.

AlwinPro Hotel

Control of guest telephony - connected to the hotel management system.

Swyx Edition

Statistics on accessibility and resource utilization
- for your SwyxWare and NetPhone.

Octopus F X UC-Analytics

Statistics on accessibility and resource utilization
- for your Octopus F X.

iQueue pro UC-Analytics

Statistics on availability and resource planning for your Starface and iQueues.

Presence Hub

With the Presence Hub from aurenz you always keep the presence status of your communication platforms in sync.

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Analysing corporate communications

Analyze the accessibility and service quality.

For service-oriented companies, telephone accessibility and corporate communication are very important. Our software analyzes makes it possible to measure the accessibility of teams and thus reveal potential for optimization. Statistics can be compiled individually and clearly via dashboard and displayed conveniently via the web browser at any time.

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Fraud Detection

Protect yourself against misuse of your UC systems.

Monitor your corporate communications and be alerted when critical events occur.

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Accounting and Billing

Billing Unified Communication Services.

For internal cost allocation or for charging third parties for UC services, as a service provider.

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Dynamic Hunt groups

Optimization of hunt groups with the DynamicTeams

Turn your static hunt groups (for example, support, headquarters etc.) in the UC system into dynamic, expandable hunt groups as required. Book the agents at hand in groups as needed. The supervisory board keeps track of the individual hunt groups.

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Billing and controlling patient entertainment.

Generate additional sources of income from patient entertainment services such as TV, Internet, telephony and video on demand.

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Hotel – Middleware

Control your hotel guest phones.

Make it possible to connect your telecommunications system to your hotel management system. The middleware helps to reduce the administrative effort enormously.

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aurenz GmbH Firmengebäude

Aurenz GmbH

The aurenz GmbH is located in Kirchheim unter Teck in Baden-Württemberg. The company is managed by the managing partners Jürgen Dagutat and York Hauser, as well as by the technical director and authorized officer Heiko Elholm.

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