OUR PRODUCTS

UC-Analytics by aurenz

Your software for UC-analyses

Generate statistics such as hunt group accessibility and waiting time, individual and well-arranged via the dashboard and through the web browser. Each hunt group turns into a dynamic hunt group: it is easy for agents to log-in and out - and there is an overview of each hunt group via the supervisor-board. In addition, the UC-Analytics - software includes all the features of an accounting solution. Discover your potentials and use the system optimally.

UC-Analytics

AlwinPro UC-Edition

Your software for call accounting.

All generated call-data from the PBX is recorded. Costs for working hours, equipment (devices) and services are recorded and can be distributed and allocated accordingly. It is excellent for calculating internal costs or costs for UC services, to third parties, as service provider.

AlwinPro UC-Edition

AlwinPro Care

Your billing software for the health sector.

AlwinPro Care is the first, complete solution that offers all billing and controlling advantages in one single system.  All data, also patient entertainment, is patient-related. The processing and billing is further more always in compliance with data protection laws. Connections to cash machines and chip card terminals or the hospital information system (HIS) are easily done.

AlwinPro Care

AlwinPro Hotel

Your middleware and billing software for hotels

AlwinPro Hotel serves as middleware between a hotel management system and the telephone system. Independently from manufacturer, AlwinPro Hotel can be integrated into existing telecommunications systems and IT landscapes. Due to the integrated guest management, check-in and check-out can also be made directly via AlwinPro Hotel.

AlwinPro Hotel

Swyx Edition by aurenz

Your software for  SwyxWare and NetPhone - analyses

Optimize the call routing and use the accessibility analyses to increase the service quality. Due to the uncomplicated implementation via the web browser, each user can individually set up his/her favorite statistics on the dashboard.  It is the perfect complement for every SwyxWare and NetPhone.

Swyx Edition