Billing and Communication Insights for Telecom and IT Providers

With UC-Analytics Accounting, you can reliably and GDPR-compliantly capture and bill call data for your customers - in full compliance with the strict regulations of the German Federal Network Agency (Bundesnetzagentur).

As a service provider, take advantage of the powerful Call Accounting module in UC-Analytics to transparently and efficiently bill the communication services you provide. Communication data is either sourced directly from the UC platform you manage and rated according to your individual tariff models, or connection records from your network operator are imported and assigned to the appropriate tenants.

A plausibility check during the import of connection data automatically flags anomalies and significant deviations in cost structures and billing items. This helps you avoid incorrect invoices and the associated effort of issuing corrections.

As a provider of telecommunications services, UC-Analytics gives you full control over the usage of your SIP trunks and resources. Take proactive steps to prevent fraud on the connections you manage and detect capacity bottlenecks early - before they become a problem.

Product screenshots

  • Itemized billing for each department

    Itemized billing for each department

    Get an overview of the length of the calls, and allocate the costs to the correct department.

  • Overview - all ITC costs by cost center

    Overview - all ITC costs by cost center

    Calculate all ITC costs based on the source of the costs.

  •  Overview - all connections by cost center

    Overview - all connections by cost center

    Make a clear comparison of connections from the different cost centers.

  • Overview - all customer contacts

    Overview - all customer contacts

    Evaluate customer contacts and compare them to sales.


The most important features

Call Accounting & Billing

Easy to calculate internal costs or UC services to third parties as a service provider.

At a glance:

  • Detailed and summary reporting

  • Cost center accounting

  • Multi-tenant billing

  • Billing in compliance with the German Federal Network Agency (BNetzA) regulations for telephony service providers

  • Import and re-billing of carrier invoices with plausibility checks

  • Freely configurable tariffs using carrier rate tables, including free minute allowances

  • Billing of device costs, service fees, cloud service consumption (e.g., bots), and IMAC (Install, Move, Add, Change) activities

  • Automated or on-demand report generation

  • Customizable report templates via integrated form editor

  • Output as e-invoice in EN16931-compliant format

  • Differentiated billing for business, private, and project-related calls

  • Simple and flexible web-based user interface

Data protection

When processing all data, data protection requirements are always taken into account.

At a glance:

  • Data protection packages with protection specifications, separated by call type
  • Allocation of data protection packages to subscribers
  • Customised encryption of relevant data
  • Individually adjustable protection settings
  • Delete or mask connection information: call, time, duration, destination number, location
  • Exempt connections to counselling centres
  • In compliance with the service connection regulations of the countries (Germany: DAV)
  • Switching between business and private
  • EU General Data Protection Regulation (GDPR)
  • Integrated user/role concept for different access authorizations

Fraud Detection

Take countermeasures fast due to the integrated alarm for defined events. You can also get an immediate notification of the occurred event via e-mail.

At a glance:

  • Call at certain times
  • Long lasting calls
  • Calls from specific areas

Further features

  • Flexible export options
  • Multilingual (de/en/es/fr/it/nl)
  • Master data via LDAP connection
  • Data export for banks (SEPA)


Your advantages

  • Central recording of all ITC costs
  • Automated reports
  • Highest level data protection requirements
  • In compliance with deleting periods

Download of the full version

Download the full version for your purchased software. In the installation process, select "Full version" and the desired country configuration.

Current Release:

Download the current Release


Trial version

Testing with real data

Your customers want to test our software and import their own real data? No problem - download our current trial version. Select "Trial version" during the installation process and the software can be used free of charge for 60 days covering up to 500 subscribers. After purchase, you can easily convert the trial version into a full version, without losing the configurations and already collected data.

Download Trial Version


Information to download


Contact us

Partner

General Information
Personal information

Consultant

General Information
Personal information

End customer

General Information
Personal information