Unified Communications services - Billing

The call data generated by your UC platform is captured and tariffed by AlwinPro UC-Edition. Use flexible rate tables to calculate call costs and check whether you have selected the appropriate rates with your provider. In addition to the call costs, costs such as working time costs, equipment rentals and IT services can be considered and charged according to the source. Use the call accounting solution for internal cost allocation or for billing UC services to third parties as a service provider.

With the invoice import module, you can import the invoice items and the itemized bill from your provider's invoices and charge them internally. A plausibility check during the invoice import notifies you of any anomalies regarding the invoiced connections, items and their amounts.

All data is stored and processed in compliance with data protection laws. Identify your savings potential with AlwinPro UC-Edition or turn your IT department into a profit center.

Product screenshots

  • Itemized billing for each department

    Itemized billing for each department

    Get an overview of the length of the calls, and allocate the costs to the correct department.

  • Overview - all ITC costs by cost center

    Overview - all ITC costs by cost center

    Calculate all ITC costs based on the source of the costs.

  •  Overview - all connections by cost center

    Overview - all connections by cost center

    Make a clear comparison of connections from the different cost centers.

  • Overview - all customer contacts

    Overview - all customer contacts

    Evaluate customer contacts and compare them to sales.

The most important features

Call Accounting & Billing

Easy to calculate internal costs or UC services to third parties as a service provider.

At a glance:

  • Drill down to itemised bills
  • Billing of service, private and project calls
  • Mobile and landline invoice import, cost allocation and plausibility check
  • Detailed and summary reports
  • Cost centre accounting
  • Billing of clients
  • Freely definable rates via network provider tables including free minutes
  • Billing of device costs, services, IMAC (Install, Move, Add, Change)
  • Run reports automatically or on-the-fly
  • Freely configurable forms for reports using the form editor

Data protection

When processing all data, data protection requirements are always taken into account.

At a glance:

  • Data protection packages with protection specifications, separated by call type
  • Allocation of data protection packages to subscribers
  • Customised encryption of relevant data
  • Individually adjustable protection settings
  • Delete or mask connection information: call, time, duration, destination number, location
  • Exempt connections to counselling centres
  • In compliance with the service connection regulations of the countries (Germany: DAV)
  • Switching between business and private
  • EU General Data Protection Regulation (GDPR)
  • Integrated user/role concept for different access authorizations

Fraud Detection

Take countermeasures fast due to the integrated alarm for defined events. You can also get an immediate notification of the occurred event via e-mail.

At a glance:

  • Call at certain times
  • Long lasting calls
  • Calls from specific areas

Further features

  • Flexible export options
  • Multilingual (de/en/es/fr/it/nl)
  • Master data via LDAP connection
  • Data export for banks (SEPA)

Your advantages

  • Central recording of all ITC costs
  • Automated reports
  • Highest level data protection requirements
  • In compliance with deleting periods

Download of the full version

Download the full version for your purchased software. In the installation process, select "Full version" and the desired country configuration.

Current Release:

Download the current Release

Trial version

Testing with real data

Your customers want to test our software and import their own real data? No problem - download our current trial version. Select "Trial version" during the installation process and the software can be used free of charge for 60 days covering up to 500 subscribers. After purchase, you can easily convert the trial version into a full version, without losing the configurations and already collected data.

Download Trial Version

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